VIP Pet Service 2017-01-26T10:55:30+00:00
VIP Pet Service
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As pet owners ourselves, the team at Pacific Air Cargo is pleased to offer VIP Pet Service with special care. Your pet will travel in the climate controlled main cabin of our B-747 under the reassuring, watchful eyes of our crewmembers. We are committed to the proper care and attention of your animals while in transit because we understand that your pet is a much-loved member of your family. We also ship horses and livestock in partnership with Pacific Airlift Inc. Our dedicated staff at Pacific Air Cargo truly cares about your animal’s well-being and will ensure it has a safe and comfortable journey.

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Plane Talk: Traveling Animals On Freighters

Over two million pets and other live animals are transported by air every year in the United States. Federal and state governments impose restrictions on transporting live animals. In addition, each airline establishes its own company policy for the proper handling of the animals they transport. As a shipper or owner, you also have a responsibility to take the necessary precautions to ensure the well-being of the animal you ship.

  • Dogs and cats must be at least eight weeks old and must have been weaned for at least five days. Cages and other shipping containers must meet the minimum standard for size, ventilation, strength, sanitation and design for safe handling.
  • Dogs and cats must not be brought to the airline for shipping more than four hours before departure. (Six hours is permitted if shipping arrangements are made in advance.)
  • If puppies or kittens less than 16 weeks of age are in transit more than 12 hours, food and water must be provided.
  • Older animals must have food at least every 24 hours and water at least every 12 hours. Written instructions for food and water must accompany all animals shipped regardless of the scheduled time in transit.
  • Animals may not be exposed to temperatures less than 45*F unless they are accompanied by a certificate signed by a veterinarian stating that they are acclimated to lower temperatures.
  • Animals cannot be shipped COD

Tips for Pet Owners

In addition to compliance with federal regulations and airline company policy, there are several precautions the owner/shipper can take to ensure the welfare of a shipped pet.

  • Airlines generally require health certificates from all shippers.  So it’s a good idea to have a licensed veterinarian examine animals within ten days prior to shipment and issue a certificate stating that the animal is in good health
  • Pets may be shipped as cargo if unaccompanied, and my airline cargo departments employ specialists in the movement of animals. Animals must always be shipped in pressurized holds.
  • Before traveling, accustom your pet to the kennel in which it will be shipped. Make sure that the door latches securely.
  • Do not give your pet solid food in the six hours prior to the flight, although a moderate amount of water and a walk before and after the flight are advised.
  • Do not administer sedation to your pet without the approval of a veterinarian, and provide a test dose before the trip to gauge how the pet will react.
  • Be sure to reserve a space for your pet in advance, and inquire about time and location for drop-off and pick-up.
  • Try to schedule a non-stop flight; avoid connections and the heavy traffic of a holiday or weekend flight.
  • For overseas travel (including Hawaii), inquire about any special health requirements such as quarantine.
  • Write your name, address and phone number on the kennel, and make sure your pet is wearing a tag with the same information. Consider purchasing a temporary tag showing your destination address and phone number. Bring a photo of your pet, in case it is lost.
  • With careful planning, your pet will arrive safely at its destination.