RESOURCES

Find information about our regularly scheduled flights, additional fees and tariff rules as well as important forms.

PACIFIC AIR CARGO TARIFF RULES AND REGULATIONS

PACIFIC AIR CARGO TARIFF RULES AND REGULATIONS

AIRWAY BILL PREP FEE:
A fee of $35 will be added to the invoice total for each airway bill prepared by Pacific Air Cargo.

AIRPORT TRANSFERS:
For most transfers, such as airline to airline, there will be a minimum fee of $50. This rate is not guaranteed if the freight is oversized or requires special handling/equipment. Please call for a quote.

DANGEROUS GOODS:
Shipper must designate the category of Dangerous Goods being shipped by either:

  • Passenger Aircraft OK – Rated at the MUST RIDE rate plus $95.00 per declaration. Shipments destined to Neighbor Islands in Hawaii are subject to additional $50.00 per declaration.
  • Cargo Aircraft Only – Rated at $1.62 per lbs. plus $95.00 per declaration. Shipments destined to Neighbor Islands in Hawaii are subject to an additional $75.00 per declaration.

No discounts are given on Dangerous Goods (DG) shipments. Due to the ongoing level of inspections for Dangerous Goods, all DG shipments are subject to delay. 

DECLARED VALUE:
Pacific Air Cargo accepts up to a $10,000 Declared Value with no pre-approval required. Any shipment with a Declared Value exceeding $10,000 requires PAC upper management approval. Please advise PAC whenever a Declared Value exceeds $10,000 at the time the booking is placed. Current charges are $0.85 per $100.00 Declared Value; minimum $20.00

DEMURRAGE FEES AND DAMAGED EQUIPMENT:
Fees begin after three (3) days. Fees will not exceed the cost to replace the equipment, plus 15%. Damages to equipment will also incur a bill-back of 115% of the cost to replace/repair the equipment.

  • LD3: $25 per day
  • M1/LD7/AMJ: $50 per day
  • M2/20 ft. pallet: $100 per day
  • Straps: $10 per day
  • Nets: $15 per day

DIM FACTOR:
Charges apply to Dimensional Weight or Actual Weight, whichever is greater.
Domestic = 194
International = 166
For example: Length” x Width” x Height” = X divided by 194 or 166 = Chargeable weight if greater than actual weight

DOCUMENTATION REQUEST:
Charges for copies of invoices are $5.00 per invoice.

FUEL SURCHARGE:

Fuel surcharge is calculated as a percentage of the airfreight charges. It is determined by current and steady trends in the market and is therefore subject to change without notice. Pacific Air Cargo attempts to give a fourteen (14) day notice of intent to change the Fuel Surcharge however we recommended contacting a Pacific Air Cargo office or our website at: www.pacificaircargo.com for regular Fuel Surcharge updates.

M1 VS LD7:

  • M1 defined as shipper-built if it is greater than 64” in height
  • LD7 defined as shipper-built if it is 64” or less
  • Note: An LD7 arriving at a PAC facility higher than 64” will result in the customer being charged for an M1.

OVERSIZE RULES:
Oversize surcharges begin at 84 inches (any dimension) and the criterion is as follows:

  • 84”-124” surcharged at 130% of applicable rate.
  • 125”-240”surcharged at 150% of applicable rate.
  • For any piece when all dimensions total 240” and over, please call for a quote.
  • For any one dimension over 240” please call for a quote. Oversize shipments that are not quoted are subject to a “position” charge or a higher percentage charge.
  • Oversize shipments are subject to delay.

NEIGHBOR ISLAND SHIPMENTS:

  • Pacific Air Cargo uses third party partners for all outer island shipments.
  • Service levels cannot be guaranteed. Call for a quote; prices may fluctuate.

PALLET RE-BUILD/RE-CONFIGURATION:
Any pallet requiring a re-build or re-configuration by Pacific Air Cargo so as to ensure that it will fit in the aircraft is subject to the following rebuild rates:

  • LD7 – $150 to $250 per PMC per build up/break down, PAG. $300 for PGA
  • M1 – $250
  • M2 (20 ft. container) – $300

RE-WEIGH AND RE-DIMS:
It is the customer’s responsibility to verify re-weighs and re-dim. If the driver chooses NOT to wait for the dock re-weigh/dim then the bill will be rated as per the numbers from the Pacific Air Cargo warehouse staff. No discrepancies will be credited after billed.

SECURITY:
All shipments are subject to Security surcharge. Shipments destined to an Neighbor Island Hawaii destination are subject to an additional Security surcharge. Please contact a Pacific Air Cargo office or the website at: pacificaircargo.com for applicable charges.

SERVICE LEVELS:
PAC offers three (3) specific service levels:

  • MUST-RIDE: Overnight service
  • GENERAL: Up to three (3) Flight Days
  • STAND-BY: Up to five (5) Flight Days *** May take longer depending on space availability

In order for the rate comparable to the desired service level to apply, the customer must notate the service level on the air bill. If no level is notated, the cargo and rate will be considered GENERAL.

CUT OFF:

Cut Off Times must be met to secure desired service level.

  • Shipper Built – 2.5 hours prior to departure.
  • Loose Cargo – 4.5 hours prior to departure.

 SPOT QUOTES:
In order for a spot quote to be honored, the spot quote number must be noted on the air bill. Otherwise, the quote will not be valid.

IMPORT FEES:
Customer will be charged up to $100.00 in Import Fees for freight that is bonded.

STORAGE FEES:

  • Storage fees begin on day three (3) after arrival/notification of freight arrival, Sundays excluded.
  • Fees are charged at a rate of $.06 per lb., charged on actual weight, $ 30.00 minimum.